Wednesday, August 18, 2010

Fan Faire

SOE's Fan Faire this year was August 5-7 this year, at Bally's Las Vegas, same place as last year.

Some of the (many) highlights for me this year included meeting some folks I played the original EverQuest with, almost 10 years ago.

We three all played halflings, back in the day (some of us still do!)


I also knew the lady in the panda suit from EverQuest (she's been a regular at Fan Faire every year I've been a developer):


There was someone else from my old EverQuest guild also that I was amazed to meet too, but alas the only photo we got was on his camera, so I don't have a copy yet.  It was great to meet all these people, all but one of whom I'd never met before in person, but had known for almost a decade.

Also this year, still in the "old school" theme, I was amazed to meet Ilia and Allakhazam, the founders of websites Ilia's Beastiary and Allakhazam (now Zam.com), though both sites are now owned by others.  Back when I played EverQuest, these sites were everyday necessities for me - I still have a big essay on Shadowed Men (they used to be my dark elf's nemesis) posted on Ilia's Beastiary.  Ilia was kind enough to say he remembered it, though he was probably just being polite.  Meeting these two was like being in the presence of royalty.  Allakhazam headed off to bed fairly early but I spent a while chatting with Ilia and felt slightly starstruck the whole time!

The costumes are another highlight of Fan Faire for me.  This year they were as great as always.  This dryad was one of the costume contest winners, and Brasse on the right was the event co-host (along with Jace Hall).  Brasse was a regular also at Fan Faires until we hired her, and has a fantastic new dwarf costume almost every year.


This guy's costume was hilarious - he entered the costume contest with the shirt hidden under a big hoodie, and none of us could figure out why he was entering, until it was time for him to step forward and remove the hoodie.  And then we saw the shirt.  He explained that he had lost a bet with a guildmate, who had made the shirt for him and coerced him into entering the contest as "Antony Bayle".  He has the pose down perfectly, and won one of the costume prizes (hence the red ribbon in this picture).  The shirt was beautifully done, his guildmate is definitely a talented tradeskiller!  Below him is the "real" Queen Antonia Bayle.



One of the costume contest entrants proposed to his girlfriend live on stage and in costume on Saturday night, which was very sweet and touching.  (In 2007, we had a live wedding on stage at Fan Faire - I got to decorate the in-game wedding chapel for it.  The video is available on YouTube, and I must say, since then I've thought the idea of having Darth Vader at your wedding is pretty awesome.)

There are lots more photos from Fan Faire on the official website, as well as the Facebook Page and Flickr account (both are linked from the official website).

One of my favorite things about Fan Faire is seeing familiar faces return each year, people who clearly have such a great time at Fan Faire and who enjoy our games so much that they make a point to keep coming back.  I'm terrible with faces, but each year it seems there are more people I recognize.

Fan Faire is such a fun time for both developers and players, but it's a lot of hard work for those of us who are here on the work side.  My schedule this year, as far as I can remember, was approximately this:

Thursday 
2pm - arrive in Las Vegas and check in
3-6pm - greet early check in players and make self available in the main lounge area for chatting
7-10pm - get ready for, and attend, opening ceremonies.
10pm - late - karaoke (I skipped out early on this to get some sleep)

Friday
8am - breakfast (I always try to eat a good breakfast at Fan Faire, as I'll be going nonstop all day).
8:30am - checked the EQ2 panel PC to ensure it had everything needed installed on it, and updated a few patches that I discovered needed doing.
9am-6pm - chat with players in the main lounge area when not scheduled to be on a panel (I spoke on the Lore panel, attended the general Q&A session also, and also sat in on a Guide program panel).  I slipped away for a brief lunch with some players but was basically on the go all day.  
6-8pm - grabbed some dinner, and typed up notes I'd taken from today (questions to follow up on, etc.)
8pm-midnight - Pool party, spent the entire time talking to people.

Saturday
8am - breakfast
9-6pm - again, any time I was not scheduled to give a panel (today the Tradeskills panel, and another Q&A session), I was hanging around in the lounge and main areas to chat with folks.  I escaped for tea and a muffin in mid afternoon with some other players but didn't really have lunch otherwise.
7pm-8pm - assisted with random things that needed doing (like writing up queue cards for the evening's presenters).
8pm-8:30pm - pre-judging of the costume contest contestants (I was one of several judges)
8:30pm-11pm - grand banquet, sat with a table of EQ2 players and talked to them and anyone who came by.

I try to get to bed reasonably early at Fan Faire but still end up exhausted by the time it's over as they're 14-16 hour days with almost no break, plus I never sleep as deeply in a strange bed in a strange room with a strange roommate. (We're assigned roommates, often people we may never have met before - mine this year was a very nice woman from the FreeRealms team.)  Sometimes I see players in the server chat channels speculating that the devs have a wild old time relaxing in Vegas for Fan Faires, but I have to admit this makes me roll my eyes a little, remembering what my schedule is generally like!

Sunday at 6am I got up and headed to the airport for my flight home.  After grabbing breakfast I wrote up the remainder of my Fan Faire notes and then attempted to stay awake and be productive for the rest of the day, but in mid afternoon a patch of sunshine and a purring cat proved too much for me and apparently I passed out cold for at least an hour.  So this is how my Fan Faire ended:


In about 12 months I'll be ready for next year's again!



Update: if you are curious, one of our players (hi Nick!) recorded the tradeskills panel and has put the videos up on YouTube.  http://bit.ly/ciYBLe - http://bit.ly/bXVNUt - http://bit.ly/b7VvSH

Tuesday, August 03, 2010

Mighty Mugg


Meet Qho Augren!  Qho is a young boy from the Village of Shin in EverQuest II.  He gives a small questline called "A Gathering Obsession", in which he explains his fascination with harvesting and his intention to be a harvester when he grows up.  However, since his parents say he's too young to go out harvesting yet, he asks your help to bring him back samples from all over Norrath so he can study them.

Lots of samples.  

From ALL over Norrath.

Did I mention lots of samples?

The quest is actually quite painless if you start it at a very low level and just slowly update it as you level up your harvesting skill.  Going back on a high level character and trying to do it all at once though is rather painful.  So poor Qho is one of Norrath's most-often-wished-dead questgivers.

What Qho has to do with a Mighty Mugg (and if you don't know what a Mighty Mugg is, wikipedia explanation here) is related to the SOE Fan Faire coming up this weekend.  Apparently the Community team got a bunch of the blank Muggs, and they asked SOE staff members if we were interested in painting one for a "silent auction" to be held at Fan Faire.  So, I offered to try one if there were any left over, and there were, so I got one.

I debated what character to paint and toyed with the idea of a Billy doll, but then I thought of everyone's favorite target of death threats Qho.  Since Qho's quest is actually my fault it seemed more appropriate than Billy (who was Ilucide's fault).

First I had to get a good screenshot of Qho.  This is a bit tricky since he spends all his time swimming around underwater in a small pond, which doesn't help get the detail.  So I also took a picture of Spark Augren, who looks very similar to Qho but with different hair.  (Yes, I could have logged in as a GM and forced Qho out of the water, but I was at home and lazy so I just grabbed what my regular play account characters could get.)




Here's the blank Mugg, lightly sprayed with primer, holding my paintbrush and awaiting its fate!



First step, skin tone:




Next, Qho's clothing, which appears to be dark blue trousers and a pink tunic.  Here he is standing on my laptop beside his own picture, for comparison.


And then the hard part, which is the face.  I had a lot of trouble with this, not being an artist in even the most remote sense!  But here is the finished Mugg, ready for shipping to Fan Faire:




I am sure it will look like the work of a 10 year old beside the marvels that our artists are creating, but it was fun to make, and perhaps someone will want it, if only to use for target practice!  =)

Edit to add: check out Greg (Rothgar's) Mighty Mugg on his blog!  Wow - puts mine to shame!

Another update to add:  Qho was won at the auction by Niami Denmother of EQ/EQ2 Traders. She has a suggestion thread up on her forums to get opinions on what his fate should be!

I also hear that Greg's Mugg, and I believe Aaron (Gnobrin's) Mugg (an awesome looking clockwork), which were definitely the two most popular Muggs, were won by the producer of the Jace Hall show (Jace was a co-host of Fan Faire for us).

Thursday, July 15, 2010

Player-eating spiders, and why collecting real data is important.


I had an interesting conversation with a couple of co-workers at lunch today. We were reminiscing about fond memories from older MMOs, and a number of examples were brought up. A newbie zone in WoW which was directly adjacent to a very high level zone, leading one co-worker to be very swiftly eaten by a very horrible spider. Another co-worker in WoW who tried jumping into the Ironforge, thinking that surely the game wouldn't let you do that, and then discovered that (a) yes, in fact, the game would let you do that and (b) the corpse was now unrecoverable. Zone sweeper mobs in EverQuest that would come out of nowhere and stomp you flat. Terrifying zones like Kithicor Forest that would guarantee your horrible death if you entered at night, but which were directly adjacent to starting zones full of clueless newbies. And so on.

One co-worker was quite certain that it was these hair-raising experiences and the abrupt deaths that actually made the games so memorable. Of all her early memories in these games, those moments now stood out the most strongly. And certainly all of us had similar strong memories we could refer to, and now thought fondly of, even though at the time they were most certainly frustrating or terrifying or both.

Coincidentally, I noticed that Laralyn posted a few similar thoughts on Twitter today:
The question we raised at lunch though was, for those "eaten by a spider" "lost my corpse" "dead in Kithicor" moments in MMOs, for every person who gets past that point and turns it into a fond memory, how many other people never get past that point and quit the game because of it?  For every person fondly remembering "ha ha, I lost my corpse in Ironforge", how many just left the game in disgust because they lost their corpse in Deep Forge?  How does a game designer create an "almost failed" moment when one person's fail point is another person's easy mode?

We who are in the first group are the ones who love games and who are resilient enough to get past these setbacks, and even turn them (eventually) into fond memories.  We are the ones who, because we love games, end up being the ones who go into game development and make more games.  But have we ever stopped to try and measure the hard numbers?  Is there any way we can get actual data that would give us an idea of how many people just quit the game at that point, compared to how many stick it out and end up with a fond memory?  I've never seen any information of this type, although to be fair I haven't gone looking extensively.  

We tend to assume that everyone is like us and will be able to handle, and even enjoy, the same types of challenges.  But what if that assumption isn't true?  (It probably isn't.)

If we don't have a way to measure this kind of data, will we ever know?

And if we keep assuming everyone is like us, will we ever bother finding ways to measure this kind of data?

Tuesday, July 06, 2010

G.I.R.L. blog Q&As

Over the past month or two I've been doing some little Q&A sessions with women who work in the computer game industry.  I've been lucky to talk to some very interesting and smart ladies, who took the time to answer questions about themselves, their jobs, and their opinions about women in gaming!  The goal of these little Q&A blogs is to demonstrate that there ARE plenty of women working in gaming, and highlight the many different roles that they can play within the industry.

Brenda Brathwaite - it's also well worth checking out her talk from GDC 2010

Sylvia Liu (our latest G.I.R.L. scholarship winner!)

Laralyn McWilliams

Terry Redfield

Also, the G.I.R.L. blog is now posting as a subcategory of the general SOE blog, instead of having a separate address of its own (all the SOE blogs have been consolidated at the one address for ease of finding them).  So, to find G.I.R.L. category posts at the new address, you can check here: http://stationblog.wordpress.com/category/girl/

Sunday, July 04, 2010

What do players want?

A selection of some /feedback from players:

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Text: Astonishing graphics. Unique MMO, perhaps the greatest MMO ever to exist.

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Text: there sould be something that makes you jump really high like i was sittin here thinking this is a game of endless possiblitys why not be able to become lycan or vamperic not fully but u should understand where i am coming from

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Text: A goblin race, like a short troll :)

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Text: Getting a quest out of Kallon Ebbtide on the docks of Sinking Sands is like playing a pornographic flash game written in Japanese with blocks where the words should be. I've been through his text for five minutes, and not a quest yet.

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Text: I think on the creature conjuror that you can place in your guild hall. It would be cool if people could summon epic monsters

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Text: Surface water walking boots would be a cool LON item

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Text: Nice face on the highland stalker kitten. haha

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Text: Please add a way to diable all bonus xp for accounts.
Levelling up is the part of the game I enjoy most.
I do not appreciate having that fun reduced by bonus xp weekends
The normal rate of levelling is too fast for my tastes anyway

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Text: Wheres the cows? Can get mounts/plushes of all types, but no cows.

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Text: battlegrounds unfair fix fix fix
going to keep sending feedbacks every time till you do something

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Text: How come you have never added Camels as a mount to the game?

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Text: I'd love nothing more then to see a marketplace item that is a Nurse's hat. The traditional white hat with red cross on the front.

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Text: there should be station cash house item-dice. When you roll them, you get a random fabled item, once a week.

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Saturday, June 19, 2010

WARNING: DO NOT PUSH BUTTON!






Some days I'm just in an odd mood.  As poor Vanesta found out.  A few months ago when we were planning out the in-game loot items for the upcoming Legends of Norrath set (the online trading card game that ties in with EQ and EQII) I had another of those moments.  I'd been working on Tinkerfest quests at the time (a gnomish festival of all things clockwork that comes around once a year) and so I suggested something along those lines.

I think my exact suggestion may have been something close to: "how about a box with a big red button on it that you can put in your house.  And if you push the button, it kills you." {followed by evil snickering}  And I asked some random people on the team, "would you find this funny?" and the general consensus was yes, so we decided to make it.

And so, one of our wonderful EQII artists, Jeff Jonas, made a very pretty little clockwork box with a big red button on top.  Little cogs spin and turn, and you see the button depress when you click it.  It looks great.  We called it an "Overclocked Tinkered Control Button", and put a big warning label on mouse-over that pops up text saying "WARNING: DO NOT PUSH BUTTON", and added a huge and lethal fireball effect if you do press it.

And I tested it, and laughed my head off.  And we sent it to QA, who tested it and laughed their heads off.  But sometimes, things that designers (and QA) think are funny don't always seem as funny when they make it into the live game, so I was curious whether people would like it or not.  This past week it went live, and the first people playing LoN started to get the loot cards and get their own tinkered control buttons.  While I was logged into Test server checking out the Tinkerfest event there, the item was mentioned in the test server chat channel.  As follows from my logs:


Everfrost.Aeryal tells test (3), "oK [Overclocked Tinkered Control Button] who thought this up?????????????"
You tell test (3), "erm, that may be my fault, Aeryal."
Everfrost.Aeryal tells test (3), "it blew me up and killed me it said i would revive outside"
Daithe tells test (3), "Aye, it is fun!"
Dwargo tells test (3), "Good God, Daithe!  Are you out of your Half Elf mind?"
Everfrost.Aeryal:Everfrost.Aeryal tells test (3), "seriously  you made a house items that acctually kills people?  "
You tell test (3), "yes"
Everfrost.Aeryal tells test (3), "does it kill you everytime?"
You tell test (3), "and yes"
The_Bazaar.Faeurelis tells test (3), "*giggle*"
Elana:Elana tells test (3), "ohdear"
Tock:Tock tells test (3), "that's fantastic!"
The_Bazaar.Seecret tells test (3), "which item kills????"
Everfrost.Aeryal tells test (3), "[Overclocked Tinkered Control Button]"
You tell test (3), "yes, that one.  It says very clearly DO NOT PUSH BUTTON!"
Tock:Tock tells test (3), "lol"
Elana:Elana tells test (3), "{falls over laughing}"
Splitpaw.Chlorr tells test (3), "does it only do that if you press the button or is it random?"
Dwargo tells test (3), "oh, i LOVE the Babbage Engine wheels"
Everfrost.Aeryal tells test (3), "well be a good item for a party drunki can get easily sobered"
You tell test (3), "it only kills you if you press the button marked DO NOT PRESS BUTTON."
Daithe tells test (3), "*snickerfits*"
Splitpaw.Chlorr tells test (3), "oh good, thank you"
Butcherblock.Lohkee tells test (3), "The effects of prolonged exposure to the 1500 megawatt Aperture Science Heavy Duty Super-colliding [Overclocked Tinkered Control Button] are not part of this test."
The_Bazaar.Seecret tells test (3), "wait, the button is from LoN, not tinkerfest?"
You tell test (3), "yes, the button is from the LoN set that went live today."
Slybones tells test (3), "WTS  recipe for BBQ gnome buffet"
The_Bazaar.Seecret tells test (3), "*gets to work thinking of trades to make for it*"

It's good to know I'm not the only one who thinks sudden, explosive death can be funny.  =)  It's also a good example of how an in-game loot item with absolutely no gameplay functionality or stats whatsoever can still be desirable!

Now I just gotta get one for myself...  boom!


(If you play EQII and want to check out the button for yourself, or any of the other in-game loot from the current LoN set, it should be on display in the LoN Showroom in game, which can be accessed via a portal in the Lion's Mane Inn in South Qeynos, or the Blood Haze Inn in West Freeport.  The showroom should be displaying the current LoN set "Doom of the Ancient Ones" from next week until the following set is released - date not yet finalized, but that won't be for several more months.)


Tuesday, June 15, 2010

Visiting home

Today I logged in to the original EverQuest to take some screenshots of things for ideas for work. I loved the game and played it devotedly from 2000 to 2005, but before this week, I haven't really been back to EverQuest since EverQuest II launched. I had fully intended to continue logging into EQ and play both games, but EQII completely captured my interest, and then became my work also, and the years went by while my old EQ characters sat idle.

So I logged in my old gnome, Cata, today and it was a wonderful surprise to have someone I remembered from waaayyy back when I was playing spot me in the general chat channel, then send me friendly welcoming messages.




(That's my gnomette in the screenshot too, originally a wizard but rerolled to an enchanter not too long before switching to EQII.)

It's a strange, nostalgic feeling returning to EQ after so long away. Kind of like returning to your first grade school and finding everything is familiar, but mysteriously shrunk. I can't imagine I will ever return to play there full time as my primary MMO. But yes, it'll always feel like home ... especially so long as there are still the same wonderful people and such a warm welcome for me when I do stick my nose in. =)

Totally made my day!